Do you ship worldwide?

Yes! We ship worldwide for free (on orders £200 & over) from our studio in Leeds, England

How long will it take to ship my order?

Ready to ship products ship within 1-3 days, custom made products ship within 5-8 weeks

Is The Serpents Club jewellery sustainably made?

Yes! We handmade our pieces in small batches, using only recycled and eco certified precious metals. We also plant a tree for every order placed to offset carbon emissions created from shipping your order to you.

How can I contact customer service?

You can reach us via our dedicated customer email service@theserpentsclub.co.uk

Size Guide

Here you can find our international ring size, chain length and stone size guides to help you find the perfect fit the first time you order.

RING SIZE GUIDE

As our rings are made to order, we are able to make to both US and UK sizes. Please specify your size in whichever you are more familiar with in the note section during checkout.

RING SIZING SERVICE

Don't know your ring size?

We offer a free ring sizer with every ring purchase!*

1. Add your dream made to order ring and our Ring Sizer to your basket (your ring sizer will automatically discount)

2. After you checkout, we'll post you your free reusable ring sizer the next working day!

3. Measure yourself when it arrives and email us your order number and ring size.

4. We'll make your ring to perfectly fit you

*Available to the UK only on custom size products. Can not be used with any other discounts. One sizer per customer.

RING SIZE CONVERSION CHART

We've also compiled a table below of ring sizing conversions by location to help you find your perfect fit if you're ordering from outside the UK

Inside circumference (mm)	UK	US
48.0	I	4½
48.7	J	4¾
49.3	J½	5
50.0	K	5¼
50.6	K½	5½
51.2	L	5¾
51.9	L½	6
52.5	M	6¼
53.1	M½	6½
53.8	N	6¾
54.4	N½	7
55.1	O	7¼
55.7	O½	7½
56.3	P	7¾
57.0	P½	8
57.6	Q	8¼

58.3	Q½	8½
58.9	R	8¾
59.5	R½	9
60.2	S	9¼
60.8	S½	9½
61.4	T	9¾
62.1	T½	10
62.7	U	10¼
63.4	U½	10½
64.0	V	10¾
64.6	V½	11
65.3	W	11¼
65.9	W½	11½
66.6	X	11¾
67.2	X½	12
67.8	Y	12¼
68.5	Z	12½

CHAIN LENGTH GUIDE

All of our necklaces have a suggested length in the listing, however some products also offer a length customisation option.

If you would like a custom length, take a look at our length table. Products that do not offer a custom length, due to the intricacy of the design, are one size fits all and have an additional chain extender fitted. Products that offer a standard length or custom length do not have chain extenders fitted unless stated otherwise.

CHAIN LENGTHS
INCH	CM
16	40.6
18	45.7
20	50.8
23	58.4
26	66.4
30	76.2

CRYSTAL STONE SIZE GUIDE

All stones will vary slightly in shape and size but will fall within the sizes and weight brackets listed.

STONE REFERENCE	APPROX LENGTH			APPROX WEIGHT (g)
XS	1 – 2.5 cm		1 – 5g
S	3 – 4.5 cm		6 – 14g
M	5 – 7 cm		20 – 45g
L	7 - 9 cm		50 – 70g
XL	10 – 13 cm	75 – 90g
XXL	13 + cm	95g +

Stones M – L have an approx. width of 3cm.

XL and XXL stones are only used within limited edition pieces and home decoration products. For these jewellery items, the weight and specific measurements will be listed in the description for the customer to assess.